FAQ

On your dashboard, under Admins, you can add someone by going to Add Admin, entering their email address, and clicking Invite. Here you can also determine which parts of the site your new contributor should have access to. You can change the access of existing admins by clicking on the wheel directly to the right of the relevant admin in the list. Now you can change access or remove the admin. 

If you still need help, check out our video on admins or our article “Change or remove admin" and "Add adminin the Help Center. 

Adding an external calendar to your site is very easy. Your appointment calendar tool (e.g. Calendly) will provide you with an embed code. You copy this code and go to the page on which you want to embed the calendar, e.g. your landing page. Now select the “Code” widget on the left side next to the plus and insert it into the place where you want your calendar to appear. In the window that opens, paste the embed code from your calendar. After saving, you will see your calendar on your page in preview or live mode.

Did you know that you can also create your calendar and manage appointments with EASY2? To do this, simply click on “Appointments"

if you your change E-Mail address If you want to, simply go to “Account” on your dashboard. Enter a new one under “Email” and click “Save.”

Your Change password you can do so under “Account” on your dashboard. Enter your new password under “Password”, repeat it in the field below and click “Save”. Important, your password must be at least 6 characters long. 

You can add widgets under “Builder”, where you create your pages. A bar with various options will now appear on the left side of the page. Click on “+” and now choose from the different widgets. You can drag and drop this to the desired location on your page. For more information about the different widgets, visit our Help Center and read the articles in the “Page Builder" by. 

To add a tag to existing contacts, go to “Contacts” on your dashboard. A list of all your contacts will now appear. At the top of the contact list you will find a “Tag” button. Click on it and a box will appear, “Add Tag”. Now you will be taken to the “Settings” area, where a brown “Create Tags” button will appear. A small window will open where you can enter your new day. If you're still not sure, go to "Create tag". 

Go to your contacts, at the top of the contact list is the “Tag” button. Select an existing tag and now select all contacts that should carry this tag in your contact list using a tick to the left of the contacts, click on “confirm”. Now you can see who is wearing the tag in your contact list. There is also the option to give tags to customers immediately after purchasing one of your products. To find out more, simply go to our Help Center and search “Tags for customers after purchase".

Go to “Shop” in your dashboard. Here you can create your products and edit existing products. The “Add image” button now appears in a column on the right. If you click on this, you have the option of one or more Add images to your productthat are already in your folder. Then simply click on “Select”. If you want to upload an image from your gallery, first click “+ upload a file” and then click “Select”. You can also find detailed instructions for creating and editing your online shop in our Help Center. 

Go to “Shop” and click on the product you want to edit. Scroll to “Type of product“ and choose membership. Customers can now register at check-out.

We have a large list of payment providers for you to choose from. To change your payment provider, go to “Shop”. Under the settings you can now choose from a list of different ones under “Add payment provider” or “Add others” if you already have one Select provider. Just click on “Connect“ and you have already added a new payment provider. You can delete a payment provider by going to “Settings” next to your provider and then clicking the red button “Deactivate“ click and then confirm your selection with “Yes”. 

You can create a discount by going to “Shop” in your dashboard and selecting “Discounts” in the column on the left side of the page. Now you can use the brown “Add discounts” button to create new ones or “deactivate”, “edit” or “activate” them to the right of the existing discounts. You can choose from different types of discounts, read the article “Create discounts“ in our Help Center. 

If you want to import products from your shop page, go to “Shop” in your dashboard. Now select “Products” in the menu column on the left. Here you can get an overview of your products. Next to the “Add Products” button you will find a smaller one that says “More”. Then select “Import“. Select a CSV file from your computer and click Import Now. A window will appear on your computer, select the file and click “open”. Enter “Handle/URL”, “Title” and “Price”. As soon as the file is successfully uploaded, you will receive an email notification from us. 

Go to “Email Marketing” in your dashboard. Now select “Settings” in the menu column on the left. Select “Add domain“. Enter the domain with which you would like to send your emails and click “Send.” A window will open. In this window you will find two values. Once the verification and once the DKIM authentication. You add this in the DNS settings of the domain. You do this with the provider where you bought your corresponding domain

Creating an email automation is easy. Simply go to “Email Marketing” and then select “Automations” in the menu column on the left. If you want to create a new automation, click + Create Automation. If you want to edit an existing one, go to the wheel to the right of your automation in the list. You can find detailed instructions on how to create an automation in our Help Center under “Create email automation". 

To export contacts, go to your “All Contacts” list under “Contacts.” Now click on “More” and then on “Export...“. If you don't want to export all contacts, first select the contacts you want to export before clicking More. Then confirm your selection with “Yes” and the window will appear stating that you will receive an email notification after the export has been completed. Go to your email program and click “Download” in the email you receive from Easy2 and save the folder on your computer. 

Go to “Contacts” in your dashboard. Under “All contacts” you can now select “More” at the top of the list and then “Import“. A window will now appear in which you must first tick the box to agree. Then go to “Import Now” and select a CSV file from your computer, click “open”. Now you can assign CRM properties to your contact list by clicking “Add properties”. Go to “Next” when you’re done. You will be informed by email when your import has been completed.

Creating an A/B test (split test) is important for the performance of your email marketing. To do this, go to “Email Marketing” and then “Type” at the top of the line. Now you can "A/B split campaign“Select and determine what exactly you want to test with the campaign. Determine your goals and the criteria for your “winner” and the time after which the winner should be determined. Now create Design A and Design B of your campaign and select an email list that your A and B campaigns should go to and enter a sender. You can find more detailed instructions on creating A/B split campaigns in our Help Center.